Britain’s Received Expertise star left fuming by “worst expertise” with British Airways after FOUR cancelled flights and £10 voucher

A BRITAIN’S Received Expertise star was left fuming by one in all her “worst experiences” with British Airways after her flight was cancelled 4 occasions – with solely a £10 voucher to compensate.

Orissa Kelly had simply completed a present in Edinburgh late final month, when she was attributable to fly for 2 exhibits in Nigeria the following morning.

The 28 year-old is well-known for her appearances on Britain’s Received Expertise, MTV and DC’s Surprise Lady, and has the distinctive expertise of having the ability to hearth a bow and arrow with simply her toes.

Orissa from Watford, Hertfordshire had allegedly been attributable to fly to Nigeria at 3am on 27 Might, solely to be advised by British Airways employees that her flight had been cancelled attributable to an undisclosed motive.

After a prolonged wait in a mass queue of antsy passengers, Kelly lastly boarded her flight to London, the place she would then board her connecting flight.

Nevertheless, the dangerous luck didn’t cease there as Kelly claims she was left stranded at London Heathrow airport for a staggering 9 hours.

This adopted alleged recommendation from employees that she was booked onto one other flight to Nigeria however by this level, it grew to become clear that Kelly was not going to make her present on time.

After the gruelling wait, Kelly started to prepared herself for boarding – solely to allegedly uncover that she had not in reality been booked onto the brand new flight in any respect, that means the hours of ready had been futile.

Kelly says she was then knowledgeable that employees had additionally misplaced her baggage which she wanted to choose up after being misinformed that she had been booked onto the brand new flight.

With a small victory, Kelly had fortunately positioned AirTags on her baggage, that means she may find them – on the very reverse aspect of the airport.

After three hours of looking, she lastly discovered her suitcase and carry-on at varied totally different terminals – with some allegedly being placed on a distinct flight to the place she was headed.

After a last slog, Kelly lastly reached her vacation spot however claims to have missed per week’s value of wages and undergone extreme stress – with solely a £10 voucher as compensation from British Airways.

Kelly additionally claimed that many different passengers have been left distraught after lacking weddings, funerals and lots of different necessary occasions.

The video exhibits a fed up Kelly trying unhappy on the digicam because the displayed textual content reads:
“How I ended up with one of many worst journey days of my profession.”

The digicam cuts to an unsuspecting Kelly smiling in her archery costume after her present in Edinburgh.

Orissa burst into tears as quickly as she noticed her mum ready to choose her up. (C) Orissa Kelly/TikTok

The video then exhibits Kelly pushing a trolley into Edinburgh airport, with baggage filling overspilling.

Kelly might be heard saying: “I wakened at 3am the following morning to get to the airport to fly to Nigeria.”

The digicam then exhibits an enormous queue of disgruntled passengers ready in a boarding queue as Kelly says: “That’s when the chaos started.”

She then says: “The objective was to reach in Nigeria at 6pm after which head straight to my present that evening.”

The video then exhibits Kelly sitting on a airplane along with her hand clasped over her mouth as she says: “Because of British Airways, I ended up getting cancelled on 4 totally different flights.

Kelly might be seen pacing by a flight gate in London Heathrow as she says: “Then, I waited 9 hours in Heathrow Airport for a flight they supposedly booked me on.”

The clip then cuts to the customer support desk, exhibiting a big group of individuals ready to be served – showing to all have been heading to Nigeria.

Kelly continues: “–To be advised on the gate I used to be by no means booked on it in any respect.”

Sad, Kelly then exhibits her strolling to seek out her baggage as she says within the video: “Then, they misplaced my baggage and advised me to seek out them myself.

“Even with AirTags, it nonetheless took me three hours to find my baggage.”

She added: “At one level, they have been even placed on a random flight!”

She continued: “Regardless of lacking each my occasions in Nigeria, per week’s value of pay and a complete day of stress, “British Airways gave me a £10 voucher.”

Kelly can then be seen welling up earlier than bursting into tears after seeing her mum on the airport, ready to take her residence.

Kelly ends the video with: “That is my real response once I lastly noticed my mum on the airport to choose me up.”

She provides: “After I was ready within the customer support queue, I heard of people that had missed weddings, funerals -with completely no apology from BA.

“I get it, delays and cancellations will at all times be a part of journey however it’s all about the way you cope with it and I actually assume BA must step up and deal with their clients like human beings.”

Kelly took to social media to share the video late final month, writing: “British Airways do higher. 19 hours with a £10 voucher”.

The video obtained over, 20,500 likes and greater than 350 feedback from customers left astonished by Kelly’s state of affairs

One individual wrote: “BA owes you numerous. Contact a lawyer.”

One other stated: “Nothing beats a cellphone name or hug from mum after such stress. That sounds so irritating. You will have each proper to be enraged.”

A 3rd commented: “I’m so sorry, that sounds terrible. I’m glad you bought your baggage and had AirTags.”

A fourth added: “Was a firstclass expertise. These days we’re handled like cattle.”

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