Innovator serves up success with new multi-site software program

New all-in-one product streamlines tech for hard-grafting restaurateurs

A GROWING UK tech agency has launched a transformative new platform for multi-site foods and drinks franchises and multi-location house owners.

Edinburgh primarily based Grafterr has not too long ago launched its progressive franchise-focused point-of-sale (POS) and administration software program – Grafterr Enterprise – which is ready to revolutionise the best way by which multi-location hospitality venues function.

After a profitable 4 and a half yr analysis and improvement course of, the agency has already seen 14 of the UK’s main hospitality multi-site shoppers enroll to make use of the platform inside weeks of it going stay.     

The platform has been constructed and refined to ship a bespoke, multi-location administration platform that delivers unrivalled knowledge and operational efficiencies for hospitality companies. The launch additionally marks the enterprise’s second new product of 2023, following the launch of Grafterr GO! earlier this yr.

The pioneering new enterprise product is particularly designed to streamline operations for multi-site foods and drinks operators corresponding to bars, fast service eating places and takeaways, together with point-of-sale (POS), buyer self-checkouts, employees administration and inventory management, by consolidating typically advanced and costly tech stacks with a single platform.

Grafterr Enterprise not solely replaces a number of techniques and suppliers used throughout a typical restaurant or fast-food enterprise, however offers buyer insights, gross sales reporting, and full operational management in actual time throughout particular person shops, completely different areas and even throughout international locations.

Andrew Gibbon, Chief Working Officer at Grafterr stated: “We at the moment energy hundreds of companies all through the UK and overseas and we’ve learnt quite a bit about how they function and the issues they face, particularly as they develop.”

“Multi-location and franchise companies typically scale in a short time, however they wrestle to have the right operational infrastructure in place first. Operators are utilizing a number of completely different system from a number of completely different suppliers: one supplier for POS, a second for on-line ordering, a 3rd software program for employees administration and so forth.

“That is solely exacerbated additional when new franchisees select to once more use completely different suppliers throughout completely different places, giving enterprise leaders no visibility throughout their gross sales or retailer operations.

“Increasing into a number of websites is an thrilling time for any enterprise, however poor visibility and administration typically slows down new location development. Lack of oversight and management of operations turns into extra fragmented because of a number of dashboards, a number of datasets, unreconciled stories, and elevated prices from completely different suppliers. By utilising Grafterr, restaurateurs can overcome these obstacles.”

Grafterr is working with a few of the hottest foods and drinks companies within the UK to launch its model new enterprise product, serving to them standardise their POS system roll-out, present full multi-location menu management, mechanically calculate franchisee charges and supply group gross sales efficiency in real-time.

Andrew continued: “By offering real-time knowledge and insights from various places in a single place, we’re empowering house owners to make good, focused choices with their enterprise technique. We’ve seen current shoppers use the information to run focused gives to chose areas or territories to spice up gross sales or analyse income knowledge throughout completely different areas to resolve one of the best places for brand spanking new shops.”

The brand new platform was established following the agency’s profitable rebrand from ePOS Hybrid and the launch of Grafterr GO! – a revolutionary fee app – in March 2023.

Bhas Kalangi, Founder and CEO at Grafterr, stated: “Our rebrand marked the start of a model new section of innovation for the enterprise, persevering with to diversify our vary of award-winning and market main merchandise. With the launch Grafterr Enterprise, our second new product this yr, we’re excited to proceed to deliver new progressive merchandise to market.”

Grafterr was beforehand referred to as ePOS Hybrid and constructed its popularity and experience within the hospitality market providing plug-and-play POS, funds, digital ordering, and operations administration tech, all particularly designed for meals and beverage companies.

Since its launch in 2019, the agency’s know-how has been utilized by greater than 16 million shoppers to order a meals or drink merchandise.

To study extra about Grafterr, go to: https://bit.ly/grafterr