A JET2 passenger has spoken out after the airline’s employees allegedly refused to cease serving foods and drinks containing an ingredient she is deathly allergic to.

Chloe Fitzpatrick was flying from Manchester to Ibiza final month and duly knowledgeable employees of her airborne allergy to strawberries – an ingredient which might trigger her to enter anaphylactic shock.

Regardless of being frequent process to make sure employees have time to get rid of any merchandise containing the ingredient, Chloe claims that the cabin crew supervisor was instantly “sad” about doing so.

The 23-year-old alleges that the supervisor was as an alternative involved in regards to the “lack of fee” from being unable to serve drinks like rose wine and pink gin.

She claims that the employees ignored her pleas after a “degrading” 45-minute deliberation, as an alternative selecting to proceed serving the merchandise and making Chloe put on a face masks and sit close to a filtered vent.

Chloe alleges that after initially being requested to depart the plane in order that employees might talk about whether or not she was “appropriate to fly”, she was seen by an “extraordinarily patronising” medic.

The medic – who Chloe claims was not a health care provider nor an allergy specialist – allegedly advised her that she ought to endure checks earlier than each flight to test whether or not she even nonetheless had the allergy.

It was then that Chloe says she was let again on the flight with a promise that her allergy can be introduced over the speaker system.

Nonetheless, upon discovering their seats and taking off, Chloe claims it was clear that they’d not eliminated any merchandise with strawberries in them.

As an alternative, the cabin crew have been allegedly solely serving them to folks not “in shut proximity” to Chloe.

This left the holiday-maker “petrified” as she says she was left “hundreds of ft off the bottom surrounded by merchandise that would doubtlessly kill [her]”.

Taking to social media final week, Chloe shared the complete story of her heartbreaking expertise.

She wrote: “I’m nonetheless in utter shock and disbelief following my latest expertise on a Jet2 flight on Friday 18 Aug 2023. I flew out to Ibiza on Flight LS1731 departing 16:05.

“As most of , I’ve a extreme allergy. Prior to creating a reserving after which on the check-in desk I’ve at all times been advised to inform the onboard crew when boarding the plane.

“When it was time to board the plane the check-in employees scanned our boarding passes and we have been allowed to board the aircraft with particular help.

“This was to permit time for the crew to take away any strawberry merchandise from the inflight meals service.

“As quickly because the cabin crew supervisor was notified, she immediately appeared sad about eradicating the strawberry merchandise.

“The checklist of strawberry merchandise consisted of rose wine, pink gin, strawberry daiquiris, Fruit Pastilles and Haribo sweets.

“I consider, as a result of this was a Friday evening flight to Ibiza, she was involved extra in regards to the potential lack of fee from not with the ability to promote the alcoholic merchandise than my welfare.

“We have been then requested to exit the plane while the supervisor and the pilot mentioned whether or not I used to be appropriate to fly. This was so degrading, embarrassing and discriminatory towards me.

“I perceive that they can not assure a strawberry-free flight as they don’t have any management over what passengers deliver on board.

“However the airline does have an obligation of care to minimise the chance by stopping serving the merchandise they’ve onboard and to make an in-flight announcement to make sure passengers who might have introduced these merchandise on themselves are conscious of my allergy.

“I do know I take a threat flying and actually even leaving the protection of my own residence is an knowledgeable threat I take each single day so as to dwell as regular a life as doable.

“I at all times have my two EpiPens with me to maintain myself as protected as doable and to make use of in case of an emergency.

“I often really feel assured flying as all airways often help with minimising the chance. I’m nonetheless struggling to consider that on this explicit flight to Ibiza Jet2 refused to do that.

“Finally, the crew agreed to let me fly and defined that this is able to be at my very own threat.

“They’d make an announcement about my strawberry allergy, sit me close to a filtered vent and provides me a masks to put on.

“The flight ultimately took off and an announcement was made about my allergy.

“However then it turned clear that they’d not eliminated the strawberry merchandise from the inflight service.

“They’d determined to solely not serve these merchandise to folks on the rows in shut proximity to us, not the entire of the flight.

“As you’ll be able to think about I used to be petrified. I used to be hundreds of ft off the bottom surrounded by merchandise that would doubtlessly kill me.

“This was additionally extraordinarily distressing and heartbreaking for my sister too who was terrified that I might go into anaphylactic shock, rendering me unconscious and will doubtlessly die in entrance of her.

“She felt completely helpless. In day-to-day life, I’ve the power to bodily take away myself from potential threat when strawberry merchandise are within the neighborhood.

“On an plane with recycled air, I can not do that.

“The cabin crew didn’t make the circumstances of the flight clear; had we identified strawberry merchandise have been nonetheless going to be offered we might not have boarded the aircraft.

“The choice made by the crew put my life in danger.

“The choice to nonetheless serve these merchandise was and stays harmful, disgraceful, discriminatory and reveals a lack of knowledge on the subject of life threatening allergy symptoms.

The publish obtained over 900 likes, greater than 800 shares and dozens of feedback as many have been left disgusted by Jet2’s alleged dealing with of the scenario.

Maddie Knight wrote: “That’s so upsetting and harmful. I hope you’re feeling okay now.

“The airline ought to think about themselves fortunate that you just didn’t have a critical response as it could have been 100% their fault.”

Kate Conboy stated: “Completely unforgivable remedy by an organization who ought to know higher.”

Sheila Elliot commented: “Glad you’re okay, Chloe. That’s so, so disgraceful.”

Breanna Alice added: “As in case your life isn’t arduous sufficient already as it’s. What an absolute shame – I’m so, so sorry that you just and your loved ones have had this terrible expertise.

Rachel Wilcock wrote: “So sorry that you just needed to expertise this, Chloe. You’d suppose after Natasha [Ednan-Laperouse] handed away on a flight, airways can be doing all they will to do the precise factor.

“Accepting which you can’t management what folks deliver onto a flight (a concern you reside with each time you step out the door) the airline most definitely has an obligation of care to maintain you protected on that flight by controlling what they inventory.

“The extra I take into consideration this, the extra enraged I’m. Sending you a number of love, sweetheart.”

Writing in conclusion to her scenario, Chloe revealed that Jet2 had additional confirmed through textual content that they have been unwilling to cease promoting strawberry merchandise onboard her return flight.

She went on so as to add that she now not felt protected on a Jet2 airplane, leaving her and her sister to e book a flight residence by means of Ryanair as an alternative – who she stated she was “so grateful” to, for following pointers.

She added: “As per trade pointers Ryanair ceased the sale of their in-flight merchandise containing strawberries and made two bulletins outlining to different passengers the chance of opening any strawberry primarily based merchandise on board.

“I consider that is an embarrassing reflection on Jet2 as an organization.

“My latest expertise has made me really feel extraordinarily anxious about flying with different airways in case this occurs once more. It has affected my confidence and I’m actually afraid of any future air journey.”

Natasha Ednan-Laperouse, 15, died in 2016 after struggling an anaphylactic shock to sesame seeds in a Pret a Manger baguette she had purchased at Heathrow earlier than catching a flight.

Her loss of life led to the introduction of Natasha’s Regulation – put in place to guard folks with meals allergy symptoms who depend on the transparency of components and meals labelling for prepacked meals.

Jet2 has been approached for remark.